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Friday, July 4, 2025

Mayor Feinen discusses Brightly Citizen Portal on latest podcast episode

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Mayor Deborah Frank Feinen, City Of Champaign | City Of Champaign website

Mayor Deborah Frank Feinen, City Of Champaign | City Of Champaign website

In the latest episode of The Mayor Feinen Podcast, Mayor Feinen engages in a discussion with Jeremy Schultz from Public Works about Champaign's new tool, the Brightly Citizen Portal. This system replaces the previous SeeClickFix platform and offers residents a more efficient way to report infrastructure issues such as potholes, downed trees, and traffic signal problems.

The podcast explains how the system operates, how to file reports, and how Brightly assists city staff in responding more effectively. It also covers the advantages of asset tracking and data-driven decision-making while highlighting ways for residents to stay informed about essential services. Whether familiar with SeeClickFix or new to reporting city maintenance concerns, listeners can learn how the Brightly Citizen Portal enhances service delivery in Champaign.

The Mayor Feinen Podcast is produced by the Communications Division. It is currently available on CGTV and CGTV Online, as well as various podcast platforms.

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